Who We Are and Why This Policy Exists
This Privacy Policy explains how 888gj ("888gj", "we", "us") collects, stores, processes and protects the personal data of players who register and use the services available at 888gj.im (the "Platform"). It applies to all players based in Pakistan and to all data collected through the 888gj website, mobile interface and any customer support interactions.
888gj is operated by a company licensed under an international gaming licence. While the company is incorporated outside Pakistan, it operates specifically for Pakistani players, and all data handling related to Pakistani accounts is conducted in accordance with this policy and applicable data protection standards.
We wrote this policy to be readable by a normal person, not just a lawyer. If you are a 888gj player in Karachi, Lahore, Islamabad, Peshawar or anywhere else in Pakistan, this policy tells you plainly what data we hold about you, what we do with it and what say you have in the matter. We believe you deserve to know these things without having to decode legal language to find out.
This Privacy Policy is incorporated by reference into the 888gj Terms and Conditions. By registering a 888gj account, you confirm that you have read and understood this policy. If you have any questions before registering, please contact us at privacy@888gj.im before creating an account.
Personal Data We Collect
888gj collects personal data from you in several ways: directly when you register or contact us, automatically when you use the platform, and from third-party service providers in connection with identity verification and payment processing. The categories of data we collect are set out below.
Data You Provide Directly
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number | Registration & KYC verification |
| Contact Data | Mobile number, email address | Registration |
| Address Data | Province, city, postal address | KYC verification |
| Financial Data | Easypaisa/JazzCash number, IBFT account details (account name, not PIN/password) | Payment setup & withdrawals |
| Document Data | CNIC scan, selfie for liveness check | KYC verification |
| Communications | Live chat transcripts, email correspondence, support ticket content | When you contact support |
Data Collected Automatically
- Usage Data: Pages visited, games played, bet amounts, session duration, features used and navigation patterns within the 888gj platform.
- Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution and mobile network information.
- Transaction Data: Records of all deposits, withdrawals, bets placed, game results and bonus activity on your 888gj account.
- Cookies & Similar Technologies: Session cookies, persistent cookies, pixel tags and local storage identifiers — detailed further in Section 7 of this policy.
Data From Third Parties
888gj may receive data about you from third-party identity verification services (used to confirm your age and identity), payment processors (to confirm transaction status) and fraud prevention services (to detect and prevent fraudulent account activity). Data received from these sources is used only for the purposes described in this policy.
What 888gj does NOT collect: We do not collect full payment card numbers, wallet PINs or passwords for third-party accounts. This data is handled entirely by certified payment processors and never passes through or is stored on 888gj servers.
How 888gj Uses Your Personal Data
888gj uses your personal data for the following purposes. Each purpose is connected to a legitimate need — we do not process data out of curiosity or for purposes that are not described here.
- Account operation: Creating and managing your 888gj player account, processing your login, maintaining your balance, processing bets and game results and providing account history.
- Identity verification (KYC): Confirming that you are who you say you are, that you are at least 18 years old, and that your payment methods are in your own name. This is a legal obligation for 888gj and a protection for you.
- Payment processing: Facilitating deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and card payments. Verifying that transactions are authorised by you and detecting payment fraud.
- Customer support: Responding to your questions, complaints and requests. Maintaining records of your support interactions so that agents have context when you contact us again.
- Platform security and fraud prevention: Detecting and preventing fraudulent accounts, bonus abuse, collusion, money laundering and other prohibited conduct as defined in the 888gj Terms and Conditions.
- Responsible gaming: Monitoring account activity for indicators of problem gambling and ensuring that any responsible gaming tools you have activated (deposit limits, self-exclusion, cooling-off) are enforced correctly by the platform.
- Marketing and promotions: Sending you information about 888gj offers, bonuses, new games and promotions by email, SMS and in-platform notifications. You may opt out of marketing communications at any time — details are in Section 8.
- Legal compliance: Meeting obligations under applicable anti-money laundering regulations, responding to lawful requests from regulatory and law enforcement authorities, and maintaining records required by our gaming licence.
- Platform improvement: Using aggregated, anonymised usage data to understand how players interact with 888gj, identify technical issues, improve page performance and develop new features.
Legal Basis for Processing
888gj processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:
| Legal Basis | When 888gj Relies on It |
|---|---|
| Contract Performance | Processing necessary to operate your account, process payments and provide the services you have registered for at 888gj. |
| Legal Obligation | KYC verification, anti-money laundering checks, record-keeping requirements and responses to lawful authority requests. |
| Legitimate Interests | Fraud detection, platform security, responsible gaming monitoring and platform improvement — where our interests do not override your data protection rights. |
| Consent | Marketing communications by email, SMS and push notification. You may withdraw consent at any time without affecting any other data processing activities. |
Where 888gj relies on legitimate interests as the basis for processing, we have considered whether the processing activity is necessary, proportionate and balanced against your rights and interests. If you would like more information about how we assessed any specific legitimate interests balancing test, you may contact our Data Protection contact at privacy@888gj.im.
Third-Party Data Sharing
888gj shares your personal data with third parties only where necessary for a legitimate purpose described in this policy. We never sell, rent or trade your data to third parties for their own commercial use.
Service Providers
888gj works with a limited number of trusted service providers who process data on our behalf under strict contractual data processing agreements. These include:
- Payment Processors: Easypaisa, JazzCash, NayaPay, SadaPay, banking IBFT processors and card scheme processors — to facilitate deposits and withdrawals in PKR.
- KYC and Identity Verification Providers: Third-party services that cross-check your identity documents and confirm your age and address as part of the 888gj account verification process.
- Fraud Detection Services: Technology providers that analyse transaction patterns and device fingerprints to detect and prevent fraudulent activity on the 888gj platform.
- Cloud Infrastructure Providers: Hosting and database services on whose infrastructure the 888gj platform and player data is stored. These providers operate under strict data processing agreements and do not access player data independently.
- Customer Support Tools: Live chat and ticketing platform providers that facilitate our support operations. Support agents use these tools to view your account history and communicate with you.
Legal Disclosures
888gj may disclose your personal data to regulatory bodies, law enforcement agencies or other authorities where we are legally required to do so — for example, in connection with an anti-money laundering investigation, a court order or a regulatory audit. 888gj will only make such disclosures when legally compelled and will not disclose more data than is required to satisfy the legal obligation.
Some of the third-party service providers used by 888gj may operate data centres outside Pakistan. Where data is transferred internationally, 888gj ensures that appropriate safeguards are in place — including data processing agreements that require recipients to maintain data security standards equivalent to those described in this policy.
Data Retention
888gj retains your personal data for as long as is necessary for the purposes described in this policy or as required by applicable laws and regulations. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | AML legal requirements and dispute resolution |
| Transaction Records | Duration of account + 7 years after closure | Financial record-keeping and AML compliance |
| KYC Documents | Duration of account + 5 years after closure | Regulatory obligations and identity verification audit trail |
| Support Communications | 3 years from last interaction | Complaint handling and service improvement |
| Marketing Preferences | Until you withdraw consent or close account | Consent management |
| Technical / Log Data | 13 months from collection | Platform security and fraud detection |
When a retention period expires, 888gj either permanently deletes the data or anonymises it so that it can no longer be associated with your identity. Anonymised aggregate data may be retained indefinitely for statistical and platform improvement purposes.
Where you exercise your right to erasure (see Section 8), 888gj will delete your data subject to any overriding legal retention obligations. We will inform you if a legal obligation prevents full erasure of your data and explain the specific reason.
Cookies and Tracking Technologies
888gj uses cookies and similar tracking technologies on its website and mobile platform. Cookies are small data files stored on your device that help the platform recognise you, remember your preferences and improve your experience. Below is an explanation of the cookie categories we use and your options for managing them.
Cookie Categories
Your cookie preferences are saved locally. You may also manage or block cookies through your browser settings. Note that disabling essential cookies will prevent 888gj from functioning correctly. If you clear your browser cookies, your preferences will need to be re-set on your next visit.
Your Data Rights
As a 888gj player, you have the following rights with respect to your personal data. These rights apply regardless of your VIP tier or account standing.
Right of Access
Request a copy of all personal data 888gj holds about you. We will provide it within 30 days of your verified request.
Right of Rectification
Ask us to correct inaccurate or incomplete personal data. Identity data changes require documentary verification.
Right to Erasure
Request deletion of your personal data. May be limited where legal retention obligations apply — we will explain any such limitations clearly.
Right to Restrict Processing
Ask us to pause processing of your data while a dispute or inaccuracy is being resolved, without deleting your account.
Right to Data Portability
Receive your personal data in a structured, commonly used machine-readable format for transfer to another service provider.
Right to Object
Object to processing based on legitimate interests, including profiling for responsible gaming or direct marketing. We will honour this unless compelling grounds override.
To exercise any of these rights, contact 888gj at privacy@888gj.im with your full name, account username and a description of your request. We may need to verify your identity before actioning the request. We aim to respond to all data rights requests within 30 days. Complex requests may take up to 60 days — we will notify you if this applies to your case.
Withdrawing Marketing Consent
To stop receiving marketing communications from 888gj, you may: click the "unsubscribe" link in any marketing email; adjust your notification preferences in your 888gj account settings; or contact support and ask to be removed from marketing communications. Opting out of marketing does not affect your ability to receive transactional account communications (password resets, deposit confirmations, withdrawal notifications).
Security Measures at 888gj
888gj takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, accidental loss, alteration or disclosure. Key security measures include:
- 256-bit SSL/TLS Encryption: All data transmitted between your device and 888gj servers is encrypted in transit. This applies to all platform pages, payment pages, API calls and support chat sessions.
- Data Encryption at Rest: Sensitive personal data and financial records stored in 888gj databases are encrypted at rest using industry-standard encryption.
- Two-Factor Authentication (2FA): Available to all 888gj players and required for certain sensitive account actions. 888gj strongly recommends enabling 2FA on your account.
- Access Controls: 888gj staff access to player data is restricted on a need-to-know basis. Administrative systems use role-based access controls and multi-factor authentication.
- Regular Security Audits: 888gj conducts periodic security assessments, including penetration testing and vulnerability scanning, to identify and address potential weaknesses before they can be exploited.
- Incident Response: 888gj maintains a data breach incident response process. In the event of a security incident that affects your personal data, 888gj will notify affected players promptly and take immediate remediation steps.
Your role in account security: 888gj's security measures protect the platform — but you also play a part in keeping your data safe. Use a strong, unique password for your 888gj account. Never share your login credentials with anyone. Enable two-factor authentication. Contact 888gj support immediately if you notice any unexpected account activity.
Children's Privacy
888gj's services are strictly for persons aged 18 years and over. 888gj does not knowingly collect personal data from anyone under the age of 18. Age verification is performed during the account registration and KYC process to prevent underage access.
If 888gj becomes aware that personal data has been collected from a person under the age of 18, the account will be immediately suspended, all data will be deleted as soon as practicable and any deposits associated with the underage account will be returned to the originating payment method.
If you believe that a person under 18 has registered a 888gj account or that their data has been collected by 888gj, please contact us immediately at privacy@888gj.im so that we can investigate and take appropriate action without delay.
Changes to This Privacy Policy
888gj reviews and updates this Privacy Policy periodically to reflect changes in how we operate, changes in applicable law and feedback from players. The date at the top of this page always reflects when the policy was last revised.
When we make material changes — changes that meaningfully affect how your data is used, who it is shared with or what rights you have — 888gj will:
- Publish the updated Privacy Policy on this page with a revised effective date.
- Send a notification to your registered email address summarising the key changes.
- Display an in-platform notification when you next log in to 888gj.
- Provide at least 7 days' notice before any material changes take effect.
For non-material changes (such as typographical corrections, clarifications that do not change the substance of any section, or updates to contact details), 888gj may update the policy without advance notification, though the effective date will always be updated.
Continued use of 888gj after any revised Privacy Policy takes effect constitutes your acceptance of the updated policy. If you disagree with any changes, you should stop using 888gj and may contact us to close your account.
Contact Us and Data Protection
If you have any questions, concerns or requests related to this Privacy Policy or to how 888gj handles your personal data, please get in touch using the details below. We take all privacy enquiries seriously and respond promptly.
| Contact Type | Channel | Response Time |
|---|---|---|
| Data Rights Requests | privacy@888gj.im — subject line "Data Rights Request" | Within 30 days |
| General Privacy Questions | privacy@888gj.im or live chat | Within 5 business days |
| Security Incidents | support@888gj.im — subject line "Security Incident" | Within 24 hours |
| Children's Data Concerns | privacy@888gj.im — subject line "Under-18 Account" | Within 24 hours |
When submitting a data rights request by email, please include your full name, registered email address and account username. This helps us verify your identity and process your request as quickly as possible. Support is available in both English and Urdu.
888gj is committed to resolving all privacy concerns fairly and promptly. If you are not satisfied with how we have handled your privacy query or data rights request, you may contact our Data Protection Officer directly at privacy@888gj.im for escalated review.
All payments at 888gj are processed securely in PKR — no currency conversion
Your Data Is Safe at 888gj — Join 500,000+ Players
Now you know exactly how 888gj handles your personal data. Register free and play with full confidence that your information is protected by the measures described in this policy.